Reference

How pera789v5 Handles Your Personal Information

This Privacy Policy explains exactly what personal data we collect when you open an account or use our services, how we use it, and what rights you hold over it.

Account data collected at registrationGCash, Maya, InstaPay transaction recordsYour right to access or delete your dataSecure storage of personal informationContact path for privacy requests
pera789v5 How pera789v5 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about this policy, want to request access to your data, or need to report a privacy concern, the channels below connect you directly to the team that handles these requests. We aim to respond to all privacy-related queries within a reasonable timeframe. For account-specific matters involving your GCash or Maya details, verify your identity when you write in so we can action your request without delay.

Live Chat Open the chat window from any page in your account. Select the privacy or account topic so your message reaches the right team promptly.
Email Support Send your privacy request or data-access query to our support address. Include your registered mobile number so we can match your account securely.
Account Help Centre Log in and navigate to Account Settings then Help to submit a formal privacy request directly tied to your account record.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Your personal data is stored on secured servers with access controls that limit who can view account records. We use SSL encryption across all pages and payment flows — this covers the moment you enter GCash or Maya details through to the point your transaction is confirmed. Cookies help us remember your session preferences and detect suspicious login attempts; you can manage cookie settings through your browser at any time. We retain your account data for as long as your account is active and for the period required under applicable Philippine data protection obligations after closure.

Data Encryption

All account and payment data — including GCash and InstaPay references — is encrypted in transit and at rest using SSL protocols across every session.

Cookie Management

We use session and functional cookies. You can adjust or block cookies through your browser settings; doing so may affect some account features.

Retention Policy

We keep your data while your account is open and for a legally required period after closure. After that window, personal records are deleted or anonymised.

Access and Correction Rights

Under applicable local data protection law, you can request the data we hold, correct what is wrong, or ask for deletion. We process verified requests promptly.

Common Questions About Your Privacy at pera789v5

These are the privacy questions we hear most often from people with accounts on the platform. If yours is not covered here, use the live chat or email path above to get a direct answer.

We collect your name, mobile number, email address, and identity verification documents at registration. Payment method references — such as your GCash or Maya account details — are collected when you make a transaction.

We share data only with payment processors like GCash, Maya, and InstaPay, and with fraud or identity verification services. We do not sell personal data to advertisers or unrelated third parties.

Send a request via live chat or email with your registered mobile number. We will verify your identity first, then provide a summary of the personal data tied to your account.

Yes. Where no legal retention obligation applies — for example, a regulatory requirement to keep transaction records — we will delete or anonymise your data upon a verified written request.

We keep records for the period required under applicable Philippine data protection and financial regulations after account closure. Once that period ends, data is deleted or anonymised.

Yes. Payment references for GCash, Maya, and InstaPay are encrypted in transit and at rest. We do not store full wallet credentials — only the references needed to match and verify your transaction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.