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Your Rights and Our Account Rules, Plainly Stated

These terms govern your account on pera789v5 — what we collect, how we handle it, and what your rights are under applicable law. Access to our platform depends on local law and is available only where local law permits for eligible players.

Account eligibility rulesData handling policyGCash, Maya, InstaPay transaction termsYour right to request changesJurisdiction-dependent access
pera789v5 Your Rights and Our Account Rules, Plainly Stated
ACCOUNT SECURITY STANDARDS

Data Handling, Cookies, and Account Security

We take how we store and use your account data seriously. SSL encryption is applied across all account sessions — whether you are on mobile accessing through GCash or Maya, or on desktop via InstaPay. Cookies on pera789v5 are used for session management and fraud detection only; we do not sell cookie data to third parties. You can request a full copy of the data we hold on your account at any time through the support team.

Data Retention

Account and transaction data is retained for the period required under applicable law. After that window, records are deleted or anonymised according to our retention schedule.

Cookie Policy

We use session cookies to keep your account logged in and security cookies to flag unusual login attempts. No advertising cookies are placed without your consent.

Account Security

Every login triggers an OTP check to your registered mobile number. If you spot an unrecognised session, you can lock your account instantly from the security tab.

Data Access Requests

Want to know exactly what we hold? Submit a data access request through live chat or email. We process these requests in line with applicable data privacy law.

CONTACT LEGAL TEAM

How to Reach Us About Policy Matters

If a legal clause or account term is unclear, we want to hear from you directly. Our support team handles policy queries through the same channels you use for payment and account help — no separate process, no waiting queue for legal questions.

Live Chat Start a chat from your account dashboard. Our team can clarify specific clauses, explain data handling steps, or point you to the right policy section.
Email Support Send your query to our support address listed inside your account settings. We respond to legal and data-related questions as a priority.
Account Help Centre Your account panel includes a help section with policy summaries. You can log a formal data request or account review directly from that page.

Common Questions About Our Terms and Your Rights

These are the questions we get most often about account terms, data rights, and how our legal framework applies to Filipino players using GCash, Maya, and InstaPay.

Account eligibility depends on local law. Access is available only where permitted for eligible players. We verify eligibility during the account registration process before any deposit is accepted.

We record the transaction reference, amount, and timestamp tied to your account. We do not store your full GCash or Maya PIN — only the data needed to confirm the deposit cleared correctly.

Yes. Submit a data access request through live chat or the email address in your account settings. We handle these in line with applicable data privacy requirements and confirm receipt within one business day.

Open a live chat from your account dashboard and share your InstaPay, GCash, or Maya transaction reference. Our team pulls the payment log and investigates — you will receive a written response via your account email.

Transaction and identity records are retained for the period required by applicable law. After that retention window closes, your data is deleted or anonymised. You can ask our team for the specific timeline that applies to your account.

We notify you through your registered contact before any update takes effect. Continued use of the platform after the effective date means you have accepted the revised terms. You can also check the current version any time on this page.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.